Privacy notice

Updated March 25, 2022

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Download a copy of this Privacy Policy (PDF)
1
What information do we collect?
Personal information you disclose to us

We collect personal information that you voluntarily provide when you register for an account, express interest in our games and services, or contact us. This may include your username, email address, date of birth, and password.

We do not collect sensitive financial information such as credit card numbers or banking details. All payment processing is handled through secure third-party providers.

Information automatically collected

When you visit our website or use our services, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, and device information.

For our games, we may collect gameplay data such as play sessions, in-game progress, crash reports, and performance metrics. This data helps us improve the gaming experience and fix bugs.

2
How do we use your information?
Account and service management

We use your personal information to create and manage your Ikorama Studios account, authenticate your identity, and provide you with access to our games and services.

Your email address is used to send important account notifications such as email verification, password resets, and security alerts. With your consent, we may also send marketing communications about game updates and studio news.

Improving our products

Gameplay data and analytics help us understand how players interact with our games, identify areas for improvement, and prioritize new features and content updates.

We analyze aggregated, anonymized usage data to make informed decisions about game design, performance optimizations, and platform support.

3
Will your information be shared with anyone?

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and services (e.g., hosting, analytics, email delivery).
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of Ikorama Studios, our users, or the public.
  • With your explicit consent for any other purpose.
4
Who will your information be shared with?

We may share your information with the following categories of third-party service providers:

  • Cloud hosting providers for data storage and website infrastructure.
  • Analytics services to help us understand usage patterns and improve our products.
  • Email delivery services for account notifications and marketing communications.
  • Game server hosting providers for multiplayer functionality.
5
How long do we keep your information?

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

  • Account data is retained until you request deletion of your account.
  • Gameplay data and analytics are retained in anonymized form indefinitely for product improvement.
  • Communication records are retained for up to 2 years after your last interaction.
  • Legal and compliance records are retained as required by applicable law.
6
How do we keep your information safe?

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using TLS/SSL protocols.
  • Secure password hashing — we never store passwords in plain text.
  • Regular security audits and vulnerability assessments.
  • Access controls limiting employee access to personal data on a need-to-know basis.
  • JWT-based authentication with token rotation for session management.
7
What are your privacy rights?

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access and obtain a copy of your personal data.
  • The right to rectify or update inaccurate personal data.
  • The right to request deletion of your personal data and account.
  • The right to withdraw consent for marketing communications at any time.
  • The right to data portability where technically feasible.
8
Controls for do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature you can activate to signal your privacy preference.

  • We respect Do-Not-Track signals sent by your browser.
  • You can manage cookie preferences through your browser settings.
  • You can opt out of analytics tracking in your account settings.
  • Marketing email preferences can be updated in your notification settings or by using the unsubscribe link in any email.
9
How can you contact us about this notice?

If you have questions or concerns about this privacy policy or our data practices, you can reach us through the following channels:

  • Email us at privacy@ikoramastudios.com for privacy-related inquiries.
  • Join our Discord server and reach out to a moderator.
  • Use the contact form on our website.
  • We aim to respond to all privacy inquiries within 30 days.